FAQs
Frequently Asked Questions
The fastest way:
- Machine make & model
- Serial number (if available)
- Part number (if you have it)
Send it to us and we’ll verify compatibility before you buy.
Because returning the wrong part wastes everyone’s time (and money).
305-793-0567 or sales@certusequip.com
No. We sell new OEM and new aftermarket parts only.
No mystery history. No “it should work.” No surprises.
Fast. Like same-day handling fast.
- Orders placed early usually ship the same business day
- Typical delivery: 2–4 business days within the continental U.S.
- Expedited shipping available upon request (Link to quote) or 305-793-0567.
This is one of our biggest advantages — and customers feel it.
We ship from multiple U.S. warehouses to get parts to you faster.
That means:
- Shorter transit times
- Fewer delays
- Better reliability
Yes, select international shipping is available.
Contact us (link to quote) first so we can quote it properly and avoid customs headaches. 305-793-0567
If local pickup is available for your item, we’ll let you know. Availability depends on the warehouse location. 305-793-0567
We accept:
- Major credit cards
- Secure online checkout
- Klarna, AfterPay
- Apple Pay
- Google Pay
- Approved third-party financing (for equipment) (Link to financing)
Yes — financing is available on equipment purchases through a trusted third-party provider. (Link to Financing)
Returns must be:
- Approved first (RMA required)
- Unused and in original condition
Some items will be subject to a restocking fee.
Electrical parts, custom orders, and special items may be non-returnable.
If there’s an issue — talk to us first. We’re reasonable humans. (Link to returns policy)
Contact us immediately with photos and order details.
We’ll work with you to resolve it quickly — repair, replacement, or next steps.
Yes. Warranty depends on the manufacturer and part type.
We’ll gladly explain coverage before or after purchase.
Yes — within reason.
We’re not guessing, but we can:
- Help identify likely issues
- Verify correct part selection
- Prevent unnecessary purchases
Sometimes the cheapest fix is the right diagnosis, not a new part. 305-793-0567
If manufacturer documentation is available, we’ll point you in the right direction.
Yes. We sell and rent:
- Scissor lifts
- Forklifts
- Telehandlers
- Other access and material-handling equipment
Availability changes often — contact us for current inventory.
Yes. All equipment is inspected and serviced as needed before delivery.
- Fast shipping
- Huge catalog
- Verified parts
- Excellent customer service
- Thousands of satisfied customers
